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Our team will respond to you attentively within 24 to 48 working hours.
Fill out the form below or write to us directly.
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🕒 Response times: Monday to Friday – 10am to 6pm (CEST)
FAQ
Yes, you have 30 days after receipt to return the item if it doesn't suit you. It must be in perfect condition, unused, and in its original packaging.
See our return policy .
Yes. All our products benefit from a two-year legal guarantee of conformity.
If there is a defect upon receipt, contact us within 48 hours with photos of the product and packaging.
Absolutely. We use Shopify Payments and SSL security standards. Your information is never stored or shared.
All our payments are processed securely.
On average, our orders are delivered within 7 to 15 working days (France & EU).
Large or custom items may require up to 15–20 days.
You will receive a tracking link upon shipment.
Our collections are available in limited quantities.
You can activate the “Notify me” alert directly on the product sheet.
We will notify you as soon as the item is available again.